Great prices , various colors & styles it took me a while to decide on one. Friendly staff went above & beyond
- Jesse J.
When my husband and I decided that we wanted to install carpet, we knew exactly where we wanted to go. Living in the area there are a plethora of places to choose from but after seeing the hustle and bustle of this store front day in and day out, we knew that they were busy for a reason. At Monarch Carpet we were pleasantly surprised to walk into a loving and caring environment and this was evident in the service we received from Joyce Tanner. She truly cares about her customers and takes all of your needs into account. She is the curator of patterns, textures and color. She knows how to find items to match your interior and her eye for design can bring you items that you never thought possible. Joyce really has an eye for design and it shows. We cannot wait to work with her again. She is a gem!
- Kelly I.
This is an excellent carpet store with fabulous customer service and carpet installation. They have a great selection at discount prices.
- Jane L.
Great selection and wide range of product in showroom that is constantly being updated .
I work in the design industry and for years have considered Joyce at Monarch one my most trusted and capable resources. I have had many unique needs over the years and Joyce / Monarch has always come through.
For anything from basic carpet installation to custom template rugs with well crafted binding and trim details, Monarch stands out among every other flooring resource in Los Angeles.
- Welfenhof V.
Jeff at Monarch Carpet saved the day for me! He is an amazing person who empathized with my plight and completely made up for the lousy service we had received at a different retail establishment!! I recommend Jeff and Monarch carpet without reservation. Good customer service isn't always easy to find, but Jeff set the standard...incredible!!
We recently bought a home in MB and purchased a rug that needed to be cut to size and serged. I was only in town for a week and really needed to get this done before I left.
I thought the person from a different store who sold me the rug had arranged to have the serging completed...but he actually had not. For some reason, I was told to drop off the rug at Monarch's address. When Jeff received my rug that he hadn't been expecting or told about, he gave me a call to see what was going on.
Instead of blowing me off, he said that he would try to complete the job before I left town....and he did just that!! My rug looks fabulous and I am extremely grateful for Jeff's kindness.
The world would be a better place with more people like Jeff in it. Thanks, Jeff and everyone at Monarch Carpets. You are the best.
- Karen D.